Administration Alert Regarding COVID-19
To Our Residents and Family Members:
We know some of you may be concerned about the spread of COVID-19 (the new coronavirus) being reported in the media and how it may impact us here at Elevate Care. Ensuring residents are cared for in a safe and healthy environment is our number one priority. At this time, we don’t have any cases in our center. The Centers for Disease Control and Prevention (CDC) have recommended a variety of steps that we are implementing to help reduce the potential for the virus to enter our building. However, we need your help in battling COVID-19. Below are some examples of how you can help protect the residents, as well as prevent the spread throughout the community.
At this time, we are restricting all visitors from the facility; however, exceptions may apply- such as visiting someone in end-of-life. We understand that connecting with family members is incredibly important, and there are a variety of other ways you might consider connecting with them. These may include telephone, email, text, or through Skype or Facebook. We do know that technology for some of our residents may be difficult, so we are happy to assist in facilitating the residents do this. Please, if you feel you meet an exception to visiting the facility, call us ahead of time and we are happy to discuss this with you.
Our center is following the recommendations of the CDC on prevention steps, including following strict handwashing procedures, and in many circumstances, wearing gowns and gloves when interacting with residents who are sick. We also are staying up-to-date with the CDC recommendations as they are updated. In addition, our center is in close contact with the local and state health department and are following their guidance. We are taking a proactive approach in protecting our residents and your loved ones.
We will notify you if any residents or staff are diagnosed with COVID-19. Should you have any questions, please feel free to contact our facility Administrator or Director of Nursing. In addition, you can also contact the following email for a quick response: Info@elevatecare.com
For additional information, please visit the CDC’s coronavirus disease https://www.cdc.gov/coronavirus/2019-ncov/index.html